S ophos is an antivirus program that protects against viruses, malware, trojans, worms, bots, potentially unwanted apps, and other security threats. If you do not require Sophos any longer in your Macbook, this guide will provide step by step instructions on how to remove it safely and delete all its elements. Open the Sophos Endpoint user interface. Click Update Now. Once the update has been completed, click Refresh in ESH. Note: The concerned service should now appear Running with a green checkmark. If the above does not resolve the issue, open a support ticket, and provide a Sophos Diagnostic Log by selecting Launch SDU from ESH.
Apple has released a new security mechanism called Secure Kernel Extension Loading (SKEL) in MacOS 10.13. This affects all applications/software using non-Apple kernel extensions and users are required to manually add the affected applications/software into the trusted list before the applications/software can be used. This allows the kernel extensions to load and is required for Sophos Anti-Virus to function properly. Users of MacOS 10.13 are required to do the following steps for newly installed Sophos Anti-Virus:
![Sophos Antivirus Is Not Running Sophos Antivirus Is Not Running](/uploads/1/1/8/1/118168947/548719924.jpg)
1. After installing Sophos Anti-virus, go to “Security & Privacy” under Apple System Preferences.
![Sophos antivirus is not running better Sophos antivirus is not running better](https://help.it.ox.ac.uk/sites/ithelp/files/images/sophos_self_help_tool_1.png)
2. At the bottom of the window, you will see “System software from developer “Sophos” was blocked from loading”. Click “Allow”.
Once authorized, all future Sophos kernel extensions are allowed, even after uninstallation. This step is not required again on a reinstallation. Kernel extensions already installed during an upgrade from MacOS 10.12 are automatically authorized.
For details, please refer to
Sophos Antivirus Windows 7
Advisory: Apple MacOS 10.13 High Sierra Support:https://community.sophos.com/kb/en-us/127413#Sophos